What is Rivo Loyalty Program?
Rivo is a fully customizable loyalty and referrals platform trusted by over 11,000 Shopify merchants, positioned explicitly against slower-moving, price-creeping competitors by its founder. It carries the Built for Shopify badge and shows a 4.8/5 rating on 1,354 reviews. It's developed by Rivo, based in Las Vegas, Nevada, and launched in January 2021.
How does the app work on a Shopify store?
Merchants build a dedicated loyalty and referral page, with "refer a friend" pages designed for conversion and checkout extensions on higher tiers to help with retention right at the point of purchase. The Rivo Developer Toolkit unlocks full customization for merchants who need it, and the app connects instantly with Klaviyo, Gorgias, Postscript and Attentive. It's currently English-only.
Why choose Rivo over another loyalty app?
Weekly product updates and a founder actively involved in the product's direction, as stated directly on the listing, signal a fast-moving development pace compared to some larger, more established competitors. A genuinely free forever plan up to 200 monthly orders removes the cost barrier for small stores. Reviews consistently describe multi-year usage (one merchant citing about 5 years) with smooth POS and online store integration, and support praised as quick and professional throughout setup.
What are the 3 main features of the app?
- Dedicated loyalty and referral page builder, designed for conversion.
- Rivo Developer Toolkit, for full customization when needed.
- Instant integrations with Klaviyo, Gorgias, Postscript and Attentive.
Pros and Cons
Works With
Languages
Rivo which plan to choose?
| Plan | Free | Essential | Scale | Plus |
|---|---|---|---|---|
| Monthly price | $0 | $15 | From $49capped at $499 | $499 |
| Free trial | – | 14 days | 14 days | 14 days |
| Orders per month | Up to 200 | Up to 500 | 400 included+ $20 per extra 100 orders | Up to 2,500 |
| Example: 1,000 orders/month | – | – | $169/month | $499/month |
| Dedicated loyalty and referral page | – | ✓ | ✓ | ✓ |
| Theme extensions, on-site prompts | – | ✓ | ✓ | ✓ |
| Advanced ways to earn, email branding | – | ✓ | ✓ | ✓ |
| Shopify POS | – | ✓ | ✓ | ✓ |
| Integrations | – | 2 | 2 | Custom integrations |
| VIP tiers, bonus campaigns | – | – | ✓ | ✓ |
| Referrals program | – | – | ✓ | ✓ |
| Points expiry | – | – | ✓ | ✓ |
| Custom CSS and fonts | – | – | ✓ | ✓ |
| Analytics | – | – | Standard | Advanced |
| Developer toolkit, checkout extensions | – | – | – | ✓ |
| Support | Not listed | 24/7 human | 24/7 human | 24/7 human |
For any request for changes, partnership proposals, or other questions, contact us at: contact@inside-app.com
