Rivo: Loyalty Program, our full review (reviews, installation, pricing)

Rivo: Loyalty Program, our full review (reviews, installation, pricing)

What is Rivo: Loyalty Program, Rewards?

Rivo is a fully customizable loyalty and referrals platform trusted by over 11,000 Shopify merchants, positioned explicitly against slower-moving, price-creeping competitors by its founder. It carries the Built for Shopify badge and shows a 4.8/5 rating on 1,354 reviews. It's developed by Rivo, based in Las Vegas, Nevada, and launched in January 2021.

How does the app work on a Shopify store?

Merchants build a dedicated loyalty and referral page, with "refer a friend" pages designed for conversion and checkout extensions on higher tiers to help with retention right at the point of purchase. The Rivo Developer Toolkit unlocks full customization for merchants who need it, and the app connects instantly with Klaviyo, Gorgias, Postscript and Attentive. It's currently English-only.

Why choose Rivo over another loyalty app?

Weekly product updates and a founder actively involved in the product's direction, as stated directly on the listing, signal a fast-moving development pace compared to some larger, more established competitors. A genuinely free forever plan up to 200 monthly orders removes the cost barrier for small stores. Reviews consistently describe multi-year usage (one merchant citing about 5 years) with smooth POS and online store integration, and support praised as quick and professional throughout setup.

What are the 3 main features of the app?

  1. Dedicated loyalty and referral page builder, designed for conversion.
  2. Rivo Developer Toolkit, for full customization when needed.
  3. Instant integrations with Klaviyo, Gorgias, Postscript and Attentive.

Pros and Cons

Pros
+14-day free trial on paid plans, longer than the 7 days most competitors offer
+Free forever plan with automated email campaigns and branding up to 200 orders/month
+Weekly product updates using the latest Shopify technology
+Integrates with Klaviyo, Gorgias, Postscript, Attentive, and more
+24/7 human support included even on the entry-level paid plan
Cons
VIP tiers and referral program only available from the Scale plan up ($49/month)
Pricing scales with order volume, reaching up to $499/month for 2,500 orders
Custom integrations and advanced analytics reserved for the top-tier Plus plan

Works With

Checkout
Customer Accounts
Shopify POS
Shopify Flow
Shopify Admin
Attentive
Fuego
Gorgias
Klaviyo
Postscript
Status

Languages

English
About the author
Inside App

Inside App

Passionate about e-commerce for several years, I decided to create my own website to showcase the best Shopify apps and help e-commerce merchants on their entrepreneurial journey.

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