Toki Loyalty Program & Rewards, our full review (reviews, installation, pricing)

Toki Loyalty Program & Rewards, our full review (reviews, installation, pricing)

What is Toki Loyalty Program & Rewards?

Toki (previously flagged in this project's Affiliation batch as primarily a loyalty app with an affiliate module as a secondary feature) is now shown with a fuller listing confirming that positioning: an all-in-one loyalty solution covering rewards, referrals, memberships and POS. It carries the Built for Shopify badge and shows a 4.9/5 rating on 84 reviews. It's developed by Toki.

How does the app work on a Shopify store?

Merchants build a flexible loyalty program with points for purchases, birthdays, social engagement and referrals, then layer on VIP membership tiers with cashback, gifts, discounts and exclusive perks. Everything is centralized in a dedicated loyalty hub, with real-time analytics tracking key performance indicators. It's currently English-only and connects to Shopify POS, Shopify Flow, Klaviyo, Recharge and Postscript, with over 25 total integrations.

Why choose Toki over another loyalty app?

Paid membership plans with monthly, annual or lifetime options, free trial periods and prorated billing built in is a more sophisticated membership structure than most loyalty apps in this category offer as standard. Apple and Google Wallet digital cards, plus a unified multi-store gift card and single loyalty program spanning multiple stores, are differentiators aimed at brands running more than one storefront. Free 24/7 onboarding calls for every merchant, even on the free plan, is a notably generous support offer; pricing itself scales by order volume rather than subscriber count, worth mapping directly against monthly order volume since it climbs quickly ($49/month for unlimited orders up to the same 1,000-order base, up to $599/month at the Performance tier for 5,000 orders).

What are the 3 main features of the app?

  1. Paid membership tiers, with monthly, annual or lifetime billing and free trials.
  2. Apple & Google Wallet loyalty cards, plus multi-store gift cards and shared programs.
  3. Free 24/7 onboarding support, included even on the free plan.

Pros and Cons

Pros
+"Built for Shopify" badge
+14-day free trial on paid plans, longer than the 7 days most competitors offer
+Generous free plan with VIP tiers, referrals, advanced analytics, and Shopify POS support up to 1,000 orders/month
+24/7 dedicated support with free phone onboarding sessions for all merchants
+Over 25 integrations, including Klaviyo, ReCharge, and Postscript
Cons
Apple/Google Wallet cards and multi-store loyalty only available from the Pay As You Go plan up ($49/month)
Extra fees apply per order once the plan's included order volume is exceeded, even on the free plan
Big price jump between tiers, up to $599/month for higher order volumes

Works With

Checkout
Customer Accounts
Shopify POS
Shopify Flow
Shopify Admin
Klaviyo
Postscript
Recharge

Languages

English

For any request for changes, partnership proposals, or other questions, contact us at: contact@inside-app.com

About the author
Inside App

Inside App

Passionate about e-commerce for several years, I decided to create my own website to showcase the best Shopify apps and help e-commerce merchants on their entrepreneurial journey.

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