Mailchimp: Email & SMS, our full review (reviews, installation, pricing)

Mailchimp: Email & SMS, our full review (reviews, installation, pricing)

What is Mailchimp: Email & SMS?

Mailchimp (previously covered in this project) remains a broad email marketing and automation platform, now built by Intuit Mailchimp, positioned around targeted emails, expert insights and a marketing CRM. It shows a 4.8/5 rating on 1,327 reviews. It's developed by Intuit Mailchimp.

How does the app work on a Shopify store?

Merchants launch email automations to re-engage customers, repurpose content across channels with a content producer tool, and refine copy and images using AI-powered content optimization. The app works with both Shopify's online store and POS, and industry benchmark data helps merchants compare campaign performance against peers. It covers 5 languages, including French, German and Spanish, and connects to Quickbooks Online, Yotpo, Facebook & Instagram and Amazon Buy with Prime.

Why choose Mailchimp over another email marketing app?

Being part of the wider Intuit ecosystem, with a native Quickbooks Online connection, is a distinctive advantage for merchants already using Intuit's accounting tools, something no other app in this project's email category offers. AI-assisted content optimization for both copy and images is a more integrated creative tool than several competitors provide. The pricing structure is worth understanding carefully: the free plan covers core email, CRM and landing pages, but SMS marketing capability and features like A/B testing, advanced segmentation and multivariate testing require paying tiers scaling all the way to $350/month for the Premium plan, with external charges billed separately from the Shopify invoice.

What are the 3 main features of the app?

  1. AI-powered content optimizer, refining copy and images.
  2. Native Quickbooks Online integration, unique in this category.
  3. Industry benchmark data, comparing campaign performance to peers.

Pros and Cons

Pros
+Free plan available with email, marketing CRM, and landing pages included
+Well-known, trusted platform with a long track record for entrepreneurs
+AI-powered content optimizer to improve copy and images
+Works with both Shopify POS and online store
+Integrates with Amazon Buy with Prime, Facebook & Instagram, QuickBooks, and Yotpo
Cons
A/B testing and multi-step journeys only available from the Essentials plan up ($13/month)
Big price jump to the Premium plan at $350/month for unlimited contacts and phone support
Contact limits are capped on every plan below Premium, from 50,000 to 100,000

Works With

Checkout
Shopify Flow
Shopify Admin
Amazon Buy with Prime
Facebook & Instagram
Privy
QuickBooks Online
Yotpo

Languages

English
Spanish
French
German
Portuguese (Brazil)

For any request for changes, partnership proposals, or other questions, contact us at: contact@inside-app.com

About the author
Inside App

Inside App

Passionate about e-commerce for several years, I decided to create my own website to showcase the best Shopify apps and help e-commerce merchants on their entrepreneurial journey.

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