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# LoyaltyLion Loyalty Program, our full review (reviews, installation, pricing)
- URL: https://www.inside-app.com/loyaltylion-loyalty-program-review/
- Published: 2026-07-17T08:04:54.000Z
- Updated: 2026-08-07T08:40:35.000Z
- Author: Inside App
- Tags: Loyalty

[Discover LoyaltyLion ](https://apps.shopify.com/loyaltylion?ref=inside-app.com)

### What is LoyaltyLion Loyalty Program?

LoyaltyLion is a customizable loyalty platform used by over 10,000 Shopify brands, covering points, VIP tiers and referrals with rewards embeddable at checkout, in customer accounts and on POS. It shows a 4.6/5 rating on 508 reviews and is developed by LoyaltyLion, based in London, UK, and has been on the Shopify App Store since July 2014, also over a decade.

### How does the app work on a Shopify store?

Merchants reward purchases, reviews, referrals and social actions through a fully customizable points program, then build VIP tiers unlocking exclusive perks and early access. The loyalty program embeds directly into checkout, customer accounts and POS locations, with segments and win-back campaigns aimed at reducing churn. It's currently English-only on the storefront (though the free plan offers 7 pre-written languages) and connects to Klaviyo, Gorgias, Recharge, Attentive and Tapcart.

### Why choose LoyaltyLion over another loyalty app?

A free loyalty page design worth real design value on the paid Classic tier is a notable inclusion most competitors don't offer at any price point. POS location support extends the program to in-person retail more explicitly than some competitors in this list. The rating here (4.6) is a step below Smile's, and one detailed review describes serious, prolonged frustration with support response times on an unresolved issue, escalated without a fast resolution, a concern the developer acknowledged and responded to directly; that said, several other reviews describe onboarding completed in under 48 hours with highly responsive support, so it's worth testing support speed directly during a trial period before committing longer-term.

### What are the 3 main features of the app?

1. **Fully customizable points program**, rewarding purchases, reviews, referrals and social actions.
2. **VIP tiers with exclusive perks**, early access and free shipping.
3. **POS location support**, extending the program to in-person retail.

[Discover LoyaltyLion ](https://apps.shopify.com/loyaltylion?ref=inside-app.com)

## Pros and Cons

Pros 

+14-day free trial on the Classic plan, longer than the 7 days most competitors offer

+Trusted by over 10,000 Shopify brands

+Free plan available with no hidden fees, up to 400 orders per month

+Classic plan includes a free $1,500 loyalty page design

+Integrates with Klaviyo, Gorgias, ReCharge, Attentive, Tapcart, and 50+ other apps

Cons 

–Big price jump from free to $199/month for the Classic plan

–VIP tiers and POS locations only available on the Classic plan

–Stores processing over 500 orders/month need to request a custom quote for higher plans

## Works With

Checkout

Customer Accounts

Shopify POS

Shopify Flow

Attentive

Gorgias

Klaviyo

ReCharge

Tapcart

Yotpo

## Languages

English

[Discover LoyaltyLion ](https://apps.shopify.com/loyaltylion?ref=inside-app.com)

For any request for changes, partnership proposals, or other questions, contact us at: [contact@inside-app.com](mailto:contact@inside-app.com)