What is Loop Subscriptions?
Loop is a subscription app built for fast-growing brands, combining dynamic discounts, flexible bundles, personalized cancellation flows and a gamified customer portal aimed at maximizing subscriber LTV. It shows a perfect 5.0/5 rating on 669 reviews. It's developed by Loop Solutions Inc, based in Wilmington, Delaware, and launched in July 2021.
How does the app work on a Shopify store?
Merchants launch subscription bundles and build-a-box options, then reduce churn through smart payment recovery with automatic retries and dunning, plus personalized cancellation flows designed to save at-risk subscribers before they leave. A gamified customer portal lets subscribers manage orders, swaps and skips themselves, and analytics surface drop-off points and revenue drivers. It's currently English-only and connects to over 35 apps, including Klaviyo, Gorgias, Recart and Postscript.
Why choose Loop over another subscription app?
The gamified customer portal is a more engagement-focused approach to retention than a purely functional self-service portal, worth testing directly to see how subscribers respond to it. Personalized, offer-based cancellation flows aimed specifically at saving at-risk subscribers go further than a simple cancel button. Reviews consistently describe a genuinely hands-on migration experience, with named team members (Tarun, Aakash, Amandeep) credited for proactive onboarding calls with clear agendas, a notably higher touch than many competitors in this list offer for merchants switching from another subscription platform.
What are the 3 main features of the app?
- Gamified customer portal, for self-service swaps, skips and order management.
- Personalized cancellation flows, aimed at saving at-risk subscribers.
- Smart payment recovery, with automatic retries and dunning management.
Pros and Cons
Works With
Languages
Loop which plan to choose?
| Plan | Free | Starter | Pro |
|---|---|---|---|
| Monthly price | $0 | $99 | $399 |
| Transaction fee | Not listed | 1% | 0.75% |
| Example: $10,000 in subscription sales | – | $199/month | $474/month |
| Free trial | – | 14 days | 14 days |
| Active subscriptions | 50 | No limit listed | No limit listed |
| Fixed and build-your-own bundles | – | ✓ | ✓ |
| One-click checkout links | – | ✓ | ✓ |
| Customer portal | Mobile-friendly | Branded, with upsells | Adds custom themes and sections |
| Smart dunning | – | Up to 15 retries | Up to 15 retries |
| Cancellation flows and offers | – | ✓ | ✓ |
| Automatic price and shipping updates | – | ✓ | ✓ |
| One-click email actions | – | ✓ | ✓ |
| Gamified journeys and rewards | – | – | ✓ |
| Prepaid and gift subscriptions | – | – | ✓ |
| Multilingual, user permissions | – | – | ✓ |
| APIs and webhooks | – | – | ✓ |
| Support | Not listed | Not listed | Dedicated CSM, 24/7 on Slack |
For any request for changes, partnership proposals, or other questions, contact us at: contact@inside-app.com
