What is Loop Subscriptions App?
Loop is a subscription app built for fast-growing brands, combining dynamic discounts, flexible bundles, personalized cancellation flows and a gamified customer portal aimed at maximizing subscriber LTV. It shows a perfect 5.0/5 rating on 669 reviews. It's developed by Loop Solutions Inc, based in Wilmington, Delaware, and launched in July 2021.
How does the app work on a Shopify store?
Merchants launch subscription bundles and build-a-box options, then reduce churn through smart payment recovery with automatic retries and dunning, plus personalized cancellation flows designed to save at-risk subscribers before they leave. A gamified customer portal lets subscribers manage orders, swaps and skips themselves, and analytics surface drop-off points and revenue drivers. It's currently English-only and connects to over 35 apps, including Klaviyo, Gorgias, Recart and Postscript.
Why choose Loop over another subscription app?
The gamified customer portal is a more engagement-focused approach to retention than a purely functional self-service portal, worth testing directly to see how subscribers respond to it. Personalized, offer-based cancellation flows aimed specifically at saving at-risk subscribers go further than a simple cancel button. Reviews consistently describe a genuinely hands-on migration experience, with named team members (Tarun, Aakash, Amandeep) credited for proactive onboarding calls with clear agendas, a notably higher touch than many competitors in this list offer for merchants switching from another subscription platform.
What are the 3 main features of the app?
- Gamified customer portal, for self-service swaps, skips and order management.
- Personalized cancellation flows, aimed at saving at-risk subscribers.
- Smart payment recovery, with automatic retries and dunning management.
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