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# Gift Card Hero, our full review (reviews, installation, pricing)
- URL: https://www.inside-app.com/gift-card-hero-review/
- Published: 2026-07-16T12:49:14.000Z
- Updated: 2026-08-07T08:44:55.000Z
- Author: Inside App
- Tags: Gift cards

[Discover Gift Card Hero](https://apps.shopify.com/gift-card-hero?ref=inside-app.com)

### What is Gift Card Hero?

Gift Card Hero is an all-in-one reloadable gift card app supporting custom designs, balance top-ups, physical and digital cards, POS tools and a newer video greeting feature. It shows a 4.9/5 rating on 158 reviews. It's developed by Syncube, based in Tbilisi, Georgia, and launched in August 2021.

### How does the app work on a Shopify store?

Merchants upload custom gift card designs or use predefined ones, schedule sends with video greetings, and manage bulk operations (import, generate, update, mass send) via CSV files. Customers can top up an existing gift card balance, and unused-balance reminder emails encourage redemption. The app is currently English-only and works with Shopify POS for in-person gift card sales.

### Why choose Gift Card Hero over another gift card app?

The video greeting feature is a distinctive personalization touch not offered by most competitors in this list, useful for a brand wanting a more memorable gifting experience. Bulk CSV tools for import, generation and mass sending are specifically called out by reviewers as a major time-saver for organizations managing many recipients, like sports clubs. One review notes limited support coverage outside standard US business hours despite years of otherwise positive use, worth checking directly if a store needs support across different time zones.

### What are the 3 main features of the app?

1. **Video greetings and custom designs** for a personalized gifting experience.
2. **Bulk CSV tools**: import, generate, update and mass send gift cards.
3. **Balance top-up and unused-balance reminder emails**.

[Discover Gift Card Hero](https://apps.shopify.com/gift-card-hero?ref=inside-app.com)

## Pros and Cons

Pros 

+Free install with pay-as-you-go pricing, no upfront monthly commitment

+New video message feature for a more personal gifting touch

+Bulk processing tools via CSV: import, generate, update, and send in bulk

+Balance top-up and unused balance reminders included on the Pro plan

+Developer API access available from the Pro plan up

Cons 

–Free plan charges 2% of total gift card value, with a $9.99 minimum and $49.99 maximum monthly fee

–POS tools and balance top-up only available from the Pro plan up ($19.99/month)

–Priority support reserved for Shopify Plus merchants only

## Works With

Checkout

Customer Accounts

Shopify POS

Shopify Admin

## Languages

English

[Discover Gift Card Hero](https://apps.shopify.com/gift-card-hero?ref=inside-app.com)

For any request for changes, partnership proposals, or other questions, contact us at: [contact@inside-app.com](mailto:contact@inside-app.com)